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Field notes from building AI hardware

What actually went wrong, what we changed, and what it cost. These are write-ups of decisions made on real production hardware, not summaries of somebody else's news.

2026-09-17
My mother copied a notebook by hand. The machine does the same job

Before television, my mother copied passages out of newspapers into a notebook. My father recorded cassettes before leaving for work. Both were technology used for education. This is what changed and what did not.

Why we build thisFamilyCo-creation
2026-09-16
Why we put the AI on Android instead of an embedded board

A big screen plus voice opens more product space than embedded hardware, iterates in days instead of months, and parents accept it where they resist a tablet. Also, why we cut the read-aloud test.

AndroidIteration speedKids
2026-09-15
Why we did not build a robot pet, after buying one

Fur-and-motor companion pets fail in the hand, not on the spec sheet. Three layers have to land together, and below a certain score the product is worse than not existing. A note on closing a road you cannot walk.

Product strategyMaterialsSaying no
2026-09-14
A teacher asked if we had a mute-all button. We did not

Fifty children in a classroom are loud enough. Fifty AI devices talking at once is a different problem, and it is not one you invent at a desk. What screenless meant, why the knowledge base is a gate, and what mute-all actually required.

EducationRequirementsField research
2026-09-13
A customer asked what makes us different from a chatbot. We added eyes

Two small displays were not a styling decision. Silent on a table, a voice device looks like any speaker. What eyes solve is the silent state, and why offline expressions matter more than online ones.

Product designPersonalityTrade show
2026-09-12
In professional voice AI, the knowledge base is the product

A general model answers with whatever was most common in its training data. In medical devices, chemical reagents or insurance, that is a liability. What a bounded knowledge base changes, and which businesses it fits.

Knowledge baseRAGData ownership
2026-09-11
Apple ambitions, Shenzhen budget: the speaker that forced a redesign

The first enclosure was modelled on an AirPods case. Outdoors you had to hold it to your ear. Why amplifier tuning could not save it, and what we gave up to make the product audible.

AudioIndustrial designBOM
2026-09-10
Why the headphone jack on our voice device is 3.5mm and mono

Bluetooth was ruled out by the chip. 2.5mm turned out to have no stock anywhere. Mono came from a requirement nobody writes down. A selection trail for anyone building guided-tour or companion hardware.

AudioSupply chainMuseum
2026-09-09
We soldered the SIM in to protect users. It cost us the channel

Embedding the SIM on a 4G device looked like the responsible choice. It blocked operator partners, made repairs a teardown, and raised cost in the exact markets we were targeting.

4GSupply chainDesign decision
2026-09-08
Barge-in is the most expensive feature users assume is free

We added a dedicated noise-reduction IC to let users interrupt a talking toy. Here is why distance, volume, voiceprint and DSP each fail differently, and what we shipped instead.

Voice UXAudioCost
2026-09-07
Never put zero-tolerance data behind speech recognition

A project that failed because users had to read out an 8-digit student ID. What broke, why a screenless device made it worse, and the one question we now ask at every interaction step.

Voice UXPost-mortemASR